How WheelPlaces works
WheelPlaces only lists places a wheelchair user can actually get into — and tells you honestly what is and isn't known about everything else.
Our minimum standard
To appear on WheelPlaces, a place must have all three of these confirmed as “Yes” by a contributor. “Unknown” doesn't count.
- 1Step-free entranceCan a wheelchair user get in without any steps? A level entrance, a ramp, or an elevator or lift all count.
- 2Wide entrance doorIs the entrance door wide enough for a wheelchair (at least 32 in / 81 cm clear)?
- 3Accessible pathways insideCan a wheelchair user reach and move around the main customer area without steps or tight gaps?
Meeting the standard means you can get in and reach the main area. It does not mean everything is accessible. A place with a ramp might still have a bathroom you can't use — so every listing shows all 16 details separately.
Yes, No, and Unknown
- Yes — a contributor confirmed it's there.
- No — a contributor confirmed it's not there.
- Unknown — nobody has confirmed it yet. We never fill in guesses. If it matters to you, call ahead.
Who checks the listings?
- Admin reviewed
- A WheelPlaces administrator added the place, or reviewed a community submission and approved it.
- Moderator checked
- Published or approved by a moderator: a member the administrators chose because their past contributions were consistently accurate. Many are wheelchair users themselves, but the role is about trust and accuracy.
- Awaiting review
- New places from members go into a review queue. They are not shown on the map until a moderator or administrator approves them.
Keeping things up to date
- Every listing shows when it was last verified. Listings not checked for 12 months are marked “May be outdated”.
- Anyone with an account can report a change. Reported places are flagged “Recently reported” until an administrator reviews them. When 3 different people report the same thing — for example that a place is under renovation or no longer step-free — the listing updates automatically: a warning notice appears, or the listing is hidden until an administrator checks it.
- Visitors can check individual details (“Is there still a ramp?”). When 5 different people agree a detail has changed, the listing updates automatically.
- Every contribution is logged, and administrators can correct or remove any listing.
Know a great accessible place?
Help the next person find it. It takes about five minutes.
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